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Donate clothes and goods

Wondering where to donate clothes and goods so you can make a difference?


Thank you for your continuous support over the last challenging months. The good news is, many of your favourite Red Cross shops are now reopening. 

Safety is our first priority, so we're working hard to keep our shops safe.

Here's how:

  • Extra disinfectant cleaning in our stores and our distribution centre 
  • Limiting the number of customers at any one time for social distancing 
  • Providing hand sanitiser in all stores 
  • Our volunteers and staff are using gloves
  • Holding new donations for 72 hours in Victoria and 24 hours in NSW before processing them for sale 

Our open shops are now accepting donations of great quality preloved items. Your donations help us continue our work supporting people around the country, now and always.

We look forward to welcoming you back through our doors and will continue to work hard to opening more of our store network.   

Business or Retailer Stock Donations

We are still accepting stock donations from businesses and retailers who are facing challenges with limited space or have excess stock to clear. 

We are available to book in product collections and can work with you on bespoke requirements that your business may have. Donations receive an acknowledgement letter, which can be used for tax purposes.

Products we accept
We accept new, saleable and not damaged or faulty products from the categories provided below: 

  • Women's clothing and accessories 
  • Men's clothing and accessories 
  • Kid's and baby clothing 
  • Music, movies, books and games
  • Homewares and Manchester

If you have stock you are looking to donate outside of these categories please contact us to discuss further. 

Please contact us for more information. 

Red Cross Shops sell new and donated clothes, accessories and homewares to raise funds to help people in need.

We rely on the people who so generously donate quality pre-loved items that we can then sell in our shops.

What can I donate?

When our shops re-open, our op shops accept quality clothing donations, accessories, books and homewares. If it's good enough quality to give to a friend then it's something we'd love.

We don't accept mattresses, electrical goods or clothing with stains or damage.

How can I donate?

Donations are gratefully accepted at any Red Cross Shop and can be brought into any Red Cross Shop during trading hours when our shops re-open. Our staff will add them to our charity bins.

Find your closest Red Cross shop to donate clothes

While you’re there, pick up a Loyalty Card and we’ll reward you with a 25% discount after your 10th purchase or donation. See terms and conditions.

Country Road partnership

We’re excited to have teamed up with Country Road to offer you an exclusive bonus when you donate pre-loved Country Road clothes and accessories.

Thanks to our Fashion Trade program when you donate one or more Country Road items you score a $10 voucher to use in any Country Road store Australia-wide. Vouchers can be redeemed on purchases of $50 or more, one per transaction. Donations can be made at any Country Road or Red Cross store all year round.

Where does the money go?

Proceeds from the sale of these goods go towards our everyday work in Australia and further afield, including disaster relief and recovery, daily phone calls to check on the welfare of elderly or isolated people living alone, and helping out young parents or young homeless people.

To continue doing this, we need great quality donations to sell.

Are you a business or retailer looking to make a stock donation? Please contact us for more information.